Please read these terms carefully before using our travel services. By accessing our website and using our services, you agree to comply with and be bound by the following conditions.
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Introduction
Our Services
Booking & Payments
Cancellation & Refunds
Travel Documents
Liability
Changes & Modifications
Force Majeure
Governing Law
Introduction
Welcome to Detour Ltd. These Terms and Conditions govern your use of our website and services. By accessing our website and using our travel-related services, you acknowledge that you have read, understood, and agree to be bound by these terms.
If you do not agree with any part of these terms, you must not use our services. We reserve the right to modify these terms at any time, and such modifications shall be effective immediately upon posting on our website.
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Services
Detour Ltd provides comprehensive travel-related services including but not limited to:
Corporate Travel Management
Tour Packages
Air Ticketing
Visa Assistance
All services are subject to availability and third-party provider conditions (airlines, hotels, embassies, etc.). We act as an intermediary between you and these service providers.
Booking & Payments
To secure your booking, the following payment terms apply:
All bookings must be confirmed with advance payment as specified during the booking process
Full payment must be completed before travel unless otherwise agreed in writing
Prices are subject to change based on availability, exchange rates, and external factors beyond our control
Failure to complete payment by the specified deadline may result in automatic cancellation of your booking without refund of any deposits paid.
Cancellation & Refund Policy
We understand that plans can change. Our cancellation policy is designed to be fair while respecting our commitments to service providers:
Cancellation charges may apply depending on the timing of cancellation and specific service provider policies
Air tickets and visa fees are generally non-refundable once processed
Refund timelines depend on airlines, hotels, and third-party vendors and may take 14-30 business days
Please contact us as soon as possible if you need to cancel or modify your booking to minimize potential charges.
Travel Documents
Clients bear full responsibility for ensuring they possess all necessary travel documentation:
Detour Ltd is not responsible for visa rejection, delays in processing, or entry denial by immigration authorities. We strongly recommend applying for visas well in advance of your travel dates.
Liability
Detour Ltd acts strictly as an intermediary between clients and service providers. As such:
We are not liable for delays, cancellations, or service failures caused by airlines, hotels, or other third parties
We are not responsible for any loss, injury, damage, or inconvenience during travel
Our liability is limited to the value of the services we directly provide
We strongly recommend that all travelers obtain comprehensive travel insurance to cover unforeseen circumstances, medical emergencies, and trip cancellations.
Changes & Modifications
Travel itineraries may need to be modified due to unforeseen circumstances such as weather conditions, political situations, or operational requirements.
In such cases:
Detour Ltd will make reasonable efforts to provide suitable alternatives of similar value
Additional costs arising from changes may be passed on to the client
Significant changes to your itinerary will be communicated to you as soon as possible
Force Majeure
Detour Ltd shall not be held responsible for failure or delay in performing our obligations caused by events beyond our reasonable control, including but not limited to:
In the event of force majeure, we will work with you and service providers to minimize losses, but we cannot guarantee refunds or compensation for services that cannot be delivered due to these circumstances.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh.
Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.
If you have any questions about these Terms and Conditions, please contact us at legal@detourltd.com or visit our office during business hours.
Switzerland • 7 Days / 6 Nights • $2499 per person
Switzerland • 7 Days / 6 Nights • $2499 per person